“Highly qualified,” meet “socially competent”
We tend to talk about certifications and specializations in our business, but we think what really sets the people of Command Prompt apart has as much to do with personality as it does technology. Of course, the people of Command Prompt wrote this, so maybe that’s not a surprise.
> SETH KENNEDY:
The first Mac I ever laid eyes on was in 1985, when my uncle, who was a logistics officer for Apple at the time, brought one to my parents house. I don’t remember why he had a 512k Mac with him on vacation, but from that point on I wanted one.
I acquired my first Mac in 1990 from a friend, it had been painted black – which was too cool – and had all the specs scraped off the case (a bit shady now that I think about it). I loved that little Mac, it was under powered, ran OS 7.1, had no optical drive, and the monitor was tiny; but I accomplished and learned more than I could have ever imagined.
In 1999. Apple released the first of the G4 towers, and shortly after, I had one on my desk. Later that year, Apple sent me an email with an offer I couldn’t refuse. It was a self paced Technician training course on CD & DVD, once again I ponied up the cash. Through December of 1999, and most of 2000, I worked full time and studied at night. Then in early 2001, I took and passed, the OS and Hardware Technician exams. I was ready to take on the world. It was about a month later that I found a tech job at a local Apple Specialist, and I haven’t looked back.
> DAVID BALL:
I first used a Mac in college back in 1990, and right away I was fascinated by how the thing worked. I figured out how to get a terminal client working on my Mac Plus and hook it up to the college network via a home-made LocalTalk cable. This turned out to be a good thing because I could print papers on the University laser printers in a font other than Courier *and* play Civilization until four in the morning. I was hooked.
Since then I’ve made a career out of working with Apple technologies in business for nearly 25 years — as a hardware technician, general troubleshooter, in-house IT manager, and for the last twelve years as a member of the Apple Consultants Network and member of the ACN Advisory Council. I'm an inveterate tinkerer and enthusiastic proponent of mobility technologies, as well as specializing in network architecture, design and security, and have talked countless ears off on that subject as a speaker at assorted tech conferences.
In 2009, I partnered with Seth Kennedy of Sellsword Consulting in Ventura to form Command Prompt, our splendid new venture. Combined, our list of areas of expertise is an impressively long, dry and dull, and our field of knowledge extends to just about every IT-acronym you can think of. We work with organizations and businesses of all sizes; from single person entities through to companies with hundreds of users across multiple locations, and we’re always looking for a fresh problem or a new challenge.