Apple Certified

As mem­bers of the Apple Con­sul­tants Net­work, we're highly qual­i­fied to help you get the best out of your Mac OS X or iOS devices. We're here to help.

Welcome to Command Prompt

Santa Bar­bara and Ven­tura county iOS and Mac OS X support

Team



We tend to talk about certifications and specializations in our business, but we think what really sets the people of Command Prompt apart has as much to do with personality as it does technology. Of course, the people of Command Prompt wrote this, so maybe that’s not a surprise.

Seth Kennedy

Seth Kennedy

The first Mac I ever laid eyes on was in 1985, when my uncle, who was a logis­tics offi­cer for Apple at the time, brought one to my par­ents house. I don’t remem­ber why he had a 512k Mac with him on vaca­tion, but from that point on I wanted one.

I acquired my first Mac in 1990 from a friend, it had been painted black – which was too cool – and had all the specs scraped off the case (a bit shady now that I think about it). I loved that lit­tle Mac, it was under pow­ered, ran OS 7.1, had no opti­cal drive, the mon­i­tor was tiny; but I accom­plished and learned more than I could have ever imagined.

In 1999. Apple released the first of the G4 tow­ers, and shortly after, I had one on my desk. Later that year, Apple sent me an email with an offer I couldn’t refuse. It was a self paced Tech­ni­cian train­ing course on CD & DVD, once again I ponied up the cash. Through Decem­ber of 1999, and most of 2000, I worked full time and stud­ied at night. Then in early 2001, I took and passed, the OS and Hard­ware Tech­ni­cian exams. I was ready to take on the world. It was about a month later that I found a tech job at a local Apple Spe­cial­ist, and I haven't looked back. Nine years and eight  Cer­ti­fi­ca­tions later, Com­mand Prompt was born.

David Ball

David Ball

I first used a Mac in col­lege back in 1990, and right away I was fas­ci­nated by how the thing worked. I fig­ured out how to get a ter­mi­nal client work­ing on my Mac Plus and hook it up the net­work. When I found I could print papers on the Uni­ver­sity laser print­ers in a font other than Courier *and* play Civ­i­liza­tion until four in the morn­ing, I was hooked.

I've been pro­fes­sion­ally work­ing with and sup­port­ing the Mac in busi­ness for nearly 20 years — as a hard­ware tech­ni­cian, gen­eral trou­bleshooter, in-house net­work spe­cial­ist, and for the last eight years as a mem­ber of the Apple Con­sul­tants Net­work. I've sup­ported Macs and PCs of all fla­vors, run count­less feet of hand-crimped Cat-5, and learned every­thing there is to know about script­ing, net­work inte­gra­tion, plan­ning, imple­men­ta­tion, and client and server backup.

In 2009, I part­nered with Seth Kennedy of Sell­sword Con­sult­ing in Ven­tura to form Com­mand Prompt, our splen­did new ven­ture. Com­bined, our list of areas of exper­tise is an impres­sively long, dry and dull, and our field of knowl­edge extends to just about every IT-acronym you can think of; DNS, VPN, SAN and so forth. We work with home users and busi­nesses of all sizes; from sin­gle per­son enti­ties through to com­pa­nies with hun­dreds of users across mul­ti­ple loca­tions, and we’re always look­ing for a fresh prob­lem or a new challenge.

Services


Managed Services

Managed Services

Keep­ing your IT infra­struc­ture pro­duc­tive and healthy is imper­a­tive. Our Man­aged Ser­vices pro­gram is a flat-rate, com­pre­hen­sive monthly sub­scrip­tion ser­vice that offers unlim­ited busi­ness hour sup­port, 24/7 mon­i­tor­ing and reg­u­lar recur­ring onsite vis­its that allow us to stay in touch with what you and your col­leagues' needs might be.

Every net­work is dif­fer­ent and every client is dif­fer­ent — so each pack­age is custom-built for your needs and designed to ensure your pro­duc­tiv­ity and security.

 

 

<span class=IT Consulting">

IT Consulting

"Dis­cov­ery, Design, Delivery"

IT issues are sel­dom sim­ple and con­ve­niently defined. Since start­ing Com­mand Prompt in 2009, we've honed our process to allow us to excel at those three D's — fully audit­ing a sit­u­a­tion, care­fully design­ing a solu­tion, and then tak­ing pains to ensure that solu­tion is care­fully implemented.

Testimonials


We ini­tially worked with Dave B. of Com­mand Prompt to get our VPN sys­tem up and coör­di­nated with our Bay Area com­put­ers. We have since con­tacted Dave to repair var­i­ous smaller issues with our net­work. He is easy to get in touch with, he arrives when sched­uled, and he gets right to work on the problem–resolving it with a min­i­mum of vis­its. I espe­cially appre­ci­ate that he works with the equip­ment and sys­tems we have in place, rather than try­ing to sell us upgrades. I highly rec­om­mend Com­mand Prompt.

Tappan Builders — Santa Barbara, CA

David, of Com­mand Prompt, is quick to reply to my calls, arrives exactly on time and whizzes expertly through my prob­lem list with dis­patch and much-valued humor. He has never failed to solve any prob­lem I put before him. He also speed­ily solved net­work prob­lems sev­eral other con­sul­tants never could despite repeated attempts.

Henry — Santa Barbara, CA

I can't say enough about how great David and Seth are. They've been an asset beyond my expec­ta­tions. I feel so much more secure in my busi­ness know­ing that they are only a phone call away.

Creative Carpet Repair — Santa Barbara, CA

I called Command-Prompt after hav­ing major issues with email that the Apple Sup­port team couldn't resolve. This is after spend­ing hours of my own time in the chat rooms try­ing to fig­ure out how to fix the prob­lem. I sent an email to them late in the evening, first thing in the morn­ing I had a call — Seth quickly and with laser focus helped assess the sit­u­a­tion and where I thought I was going to have to do an expen­sive upgrade and rein­stal­la­tion etc., he felt sure that wasn't needed. He came to my office within hours after the phone call and within 3 min­utes of sit­ting at my com­puter solved the prob­lem. Then he pro­ceeded (at my request) to do a bunch of fine tun­ing of var­i­ous pro­grams and file orga­ni­za­tion — in the process teach­ing me tips that will sharply increase my pro­duc­tiv­ity. Did I men­tion they saved me about 2000.00 by not hav­ing to run out and buy a new com­puter when my old one is in great shape still? They know Mac inside out and are now my go-to for my com­puter needs for my business!

CrazyForMacs — Ventura, CA

In all my expe­ri­ences I have never had a more respon­sive, accu­rate and patient Apple Con­sul­tant. Time and time again when­ever I have an issue or need to upgrade, my con­sul­tant is pre­pared and within short arrival time. I am very pleased and would highly rec­om­mend him to any of my colleagues.

Vin — Santa Barbara, CA

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